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Mary Holden (not verified)    May 11, 2022 - 11:32PM

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Ana Maria:
Not being able to get the key out was the first thing that happened on the journey of Hellish events with my 2017 Legacy. They did fix it under warranty but I had to be very insistent. At first the young man told me I just had to pull harder. It ended up needing a new engine in 3 months for exceptionally poor mileage. It needed a replacement air conditioner in 2 years. It needed 3 batteries in 2 years. They never explained why but they did replace them free. This was in Tulsa. Everyone at the dealership was very nice but they were not anxious to explain the problems as you can imagine.It is now 2022 and things seem Ok but I am noticing a lug.

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