By all accounts, the customer
By all accounts, the customer service side of Tesla has some room for improvement. Like a LOT. But it's a chicken & egg problem, very expensive to solve. When initial sales volume is limited, those costs are tough to eat. Now that the sales side is improving significantly, it's a virtual certainty that services will be addressed. Whether it's kept in-house is perhaps indicated by Tesla's willingness to discuss sharing their SuperCharger locations.