I had to take my Outback in
I had to take my Outback in to the dealership to have the head unit replaced recently and I was very unhappy with the 2021 Outback they gave me as a loaner while they repaired mine. I am so glad that I have a 2018 model before they changed everything to the infotainment system. It is very distracting for anyone driving to have to look at a screen to change settings on the a/c. It's like the new phone where they get rid of all the buttons and put them all digitized on the screen. It's horrible! Subaru's are known for their safety features and the new 2021 are quite the opposite of safety features! I like to ba able to reach to a button or knob that I know where it's at from muscle memory and turn the fan up/down or any of the other buttons that they've now digitized. I really hope they but the brakes on with this new technology and go in reverse! Even in the 2018 it was unsafe to drive when the digitizer went out and I had ghost touches on my screen while I was driving. That made the whole screen go crazy as if someone was sitting there pressing all the buttons, including the volume shooting up high and constantly changing stations or source and messing with my navigation. They replaced the head unit and it's fixed now but it goes to show that you don't want ALL the buttons digitized.