How reliability is defined
How reliability is defined now is very questionable. Reliability should only factor in defects that would prevent operation of the vehicle. I have never had any mechanical issues preventing me from driving either of my Teslas. Sure, there's a plastic trim or something irrelevant thats broken, but that's all been fixed by a guy in a van, coming to my place at a time of my choice. Not having to deal with dealerships is already one of the best perks of Tesla.