Regarding Impreza's lessor
Regarding Impreza's lessor lower owner satisfaction. Maybe its because of its lessor reliability in comparison with other Subaru models. What kills me is that the Crosstrek and Impreza are very similar cars. Yet the Crosstrek has above average reliability and the Impreza has only average reliability. If anything, the Impreza is a simpler car and should be easier to make reliable.
Two possible explanations...
- The Scotty Kilmer windbag explanation - All Crosstrek is built in Japan, some Imprezas are built in the US. I am guessing a great majority sold in the US are made in the US, but I haven't been able a stat to confirm that.
- Crosstrek is a far better selling car, so Subaru puts more money into quality control ensuring better reliability
I'm guessing the latter explanation