I'm not shocked they scored
I'm not shocked they scored so low on electronics. The move to the giant screens, and every function going through those screens, it's one of the worst things I've seen in modern automotive design, and it's really disappointed to see Subaru follow that trend like sheep.
If you look at some of the negatives about Tesla, one of the largest is that everything goes through their giant screens. I test drove an Outback two years ago when the first big screens were coming out, and it was such a gawdy turn-off I wouldn't even consider the car, but it drive like a dream. Ended up going with a different brand. Hopefully Subaru can see this, learn their lessons, and fix this going forward.
We want normal infotainment screens, not large screen TVs mounted in the middle of our dashboards. And if I want to turn my heat up or down a speed, I just want a simple button please.