In 48 hours, it will have
In 48 hours, it will have been SEVEN months since we purchased our vehicle from Vroom. We still do not have a title or a registered vehicle. Most frustrating vehicle purchase ever! Customer service is a joke. Typical hold times for my experience is 30 minutes to 1.5 hours. After which my issue is still not resolved only promises that someone will be in touch soon. Not sure what the holdup is maybe the TVA has pruned the agent who was handling my case, but save yourself some agony and DO NOT BUY from Vroom! I wish I could contact the CEO , sadly at this point I’d settle for someone who can figure out my issue and handle it!