Just had my 2020 Highlander
Just had my 2020 Highlander Hybrid Platinum (which was special ordered just like I wanted it--with a 9 week wait) totaled by a guy who failed to see the line of cars ahead of him at a red light and I happened to be at the back of the line. I have been talking to dealers who tell me it is an 8-12 month wait for another hybrid but only a few weeks for a gas engine--provided I am willing to a. put down $1000 and b. take what they offer on trim, color, and packages.
I understand demand far exceeds supply, but I don't understand why they refuse to fit special orders into the supply chain.
It is a little like going to Ruth's Chris Steakhouse for a dinner, paying the fixed price dinner charge, and then being served a hot dog. You don't want it? Fine, we will give it to the next customer--but there are no refunds.