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Steve Henriquez (not verified)    May 22, 2022 - 8:15PM

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I work at a dealership not Toyota and when a customer tells me do a service I do it it's money in my pocket as majority of techs are flat rate when I took my rav I asked to do a cabin and air filter due to me off-roading it and they refused I was so confused why they didn't want my money and they said the filters were ok they checked them so I did what I knew my car needed and and swapped out the filters and they were filthy no clue why Toyota dealers don't just do the work when they are getting paid for it

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