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Justine A. (not verified)    August 1, 2023 - 9:29PM

In reply to by Brian (not verified)

I’m curious if anyone has had success of any kind of recourse towards Ford if you bought the vehicle used as a certified preowned vehicle it may be covered up to 100,000 miles and seven years I just passed my seven years on June 10 and my vehicle was diagnosed as needing a new engine, mid July of course they won’t cover it under the warranty. They won’t give me full value for a trade and they are just pathetically sorry for my position. I would like to take legal action against them and I’m curious if anyone has done so? There is a class action lawsuit for this exact issue, which is currently pending litigation in California. Unfortunately, it is too late to join the class action lawsuit, but the attorney’s office litigating it said to keep my receipts and perhaps I could be reimbursed in the future. I will not be replacing the engine. I will take the loss on a trade-in not with Ford! I’m going to file a complaint with the Nevada attorney generals office for unfair business practice, and I may contact consumer protection attorney or take them to small claims court. Just wondering what everyone’s experience has been if they’ve had a positive outcome. Additionally, while googling, I did find a customer satisfaction program back from 2020 and 2021 or dealerships were supposed to reach out to owners and let them know of this potential issue. Of course I was never notified, were you?
Former Ford owner.

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