I have a 2019 Subaru outback…
I have a 2019 Subaru outback. I noticed that the Starlink screen has been acting buzzard for about two months. The screen freezes, punches strainge addresses itself while I am driving, and automatically changes the disternation address. It is so dangerously distracting as it often guides me to a wrong place. I have made many phone calls to Subaru dealers and SOA. Unfortunately, Subaru dealer says that my 5 year-warranty was passed on September of this year, 2023, so it is not under warranty anymore. It is frustrating to have the issue like that despite the car is pretty new, I only drove it about 20k and it has been usually kept inside my garage. I claimed this issue to SOA about a month ago, but haven't received ant phone call from SOA. I am now making another phone call to SOA, hoping to get some help from them. it is 5th call I have made and I hope to get some answer. My family and I are extremely disappointed to Subaru. It is super exhausting. I heard many Subaru owners have experienced the same issues like myself. I hope Subaru of America handles this issue respectfully.
Thanks,