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Kathy Cornell (not verified)    December 18, 2023 - 9:50AM

I had a defective thermal control valve on my 2019 Forester Sport. It took about 6 months or more to get the parts to fix it. When I asked the company about the safety of driving with this defect, I was told it would not be dangerous. I spoke to customer support and suggested a recall based on all the comments on many blogs. No go on that. I also in writing requested a new vehicle. No go on that either. They offered a few hundred dollars as compensation. At least they did that. I did not have out of pocket expenses as my car was still under warranty. I went to bat for those individuals who had out of pocket expenses. No go on that either.

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