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sam (not verified)    April 30, 2024 - 10:26AM

In reply to by Victoria Arthur (not verified)

hrm.

we had a crack that formed overnight after 2 years of ownership, and 35000 miles, no chips.

just a cold night, and the crack started on the edge of the windshield, after a few days it was 1/4 of the way across the window.

we took it to the dealer, documented the issue and mileage (which now seems pointless). the original service advisor just sat on it, and we went back at 38000 miles, the crack had spread to half the windshield. that service advisor was no longer employed (wonder why), the service manager agreed the damage was not caused by a rock chip, and after a week of Subaru regional rep considering it, they decided to replace it.

never once did our eyesight go out.

I gotta wonder though, if this does become a thing, did we just have our '1 free windshield' done?

anyway, after having had 8 Subaru vehicles between myself and my wife, ranging back to 2004, my 2015 WRX had perpetual issues with the AC, and my wife's outback wilderness has been mostly great. The windshield, plus my AC issues, and then you read about RTV sealant issues, and other things. well, Subaru used to be a great buy for quality. seems their growth has put a damper on that. I've already switched my WRX for a Toyota. I suspect when it comes time to replace the wife's car, it won't be a Subaru.

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