I feel the guy's pain and…
I feel the guy's pain and understand completely. GM could have given the dealer permission to replace the entire engine instead of repairing the engine that failed. I agree that customers always seem to come up short. Come on GM. I hate buying any new vehicle because of stories like this. This is one of many I read on a daily basis. GM should review this and give the guy a break. I would feel the same way if it happened to me.