I bought a 2006 Dodge Ram…
I bought a 2006 Dodge Ram 2500 Sport crew cab 4x4 with the Cummins 5.9 litre diesel engine. With under 1000 miles, while getting off the freeway it felt like I ran over a piece of wood but I hadn't run over anything. Later I found a few drops of oil on my driveway. I took it to the dealership to have it looked at. They found a small crack in the engine block. Probably a casting defect. Cummins had never heard of that happening and wanted the engine shipped back to them. A complete new engine was being shipped to the dealership to replace the original. While I was waiting for this to happen they gave me an unlimited mileage loaner to drive. I mention unlimited mileage because I was taking a trip from California to Oregon and they new all about it. The loaner was an all wheel drive Toyota Highlander. Not the same, obviously, but it got my family through the snowy Siskiyu mountains just fine. With the new engine I never had another issue with the truck. Nor did I worry about it's reliability or resale value. That is how you take care of your customers.