This article is misleading…
This article is misleading. She did not pay a grand for an oil change. Nobody forced her to do the 60k service. However, she got her money's worth in not deferring the service she did pay for.
She not knowing about her service dates is really on her. The owners manual and the online specs show what is needed and when.
I realize that this website wants eyeballs on the article by calling it a $1,000 oil change, but that is misleading to do so.