As a very early owner of…
As a very early owner of Teslas -- our first was the original Roadster, followed by two Model S's and an X, I totally understand this man's frustration. We were treated royally early on, and then suffered from robotic service, after which we were defeated trying to buy a Model Y to replace our X after Tesla put the foolish yoke into the X and forced us to got with a Y because we didn't want the damned yoke. Ok, but when we couldn't take delivery over the Christmas Holidays a few years ago, we were just shoved back into the queue. Ok, so during that time, we bought an Audi eTron instead. Did Tesla care that we didn't renew our lease? No. Soon after, we sold the remainder of our stock, bought at IPO prices. The hell with them. They were exciting and looked like they could change the industry, but they lack the customer connection that car companies have had. I now have a Porsche Macan EV. Better fit and finish, better service. Want to buy a computer with a car wrapped around it, buy a Tesla. The European models are less user-friendly, but better made.