Add new comment

I purchased an extended warranty, 6 years/ 100,000 miles, at the time I purchased my brand new 2024 Toyota Prius. A few months later, I decided to sell the Prius. The new buyer did not want the extended warranty, so I called to cancel it. The agent explained to me that the effective date for the extended warranty, was the same as the date of purchase the Prius. Therefore, my refund was prorated. I couldn't believe that because I thought, the extended warranty kicks in after the original manufacturer's warranty expired. Turns out it was not the case, as it was running concurrent. So instead of 3 plus 6 years equals 9 years of warranty, it was extended warranty on top of the original warranty, which only extended my warranty for three years. So, a word of advice, negotiate the effective date the extended warranty starts in case you do buy the extended warranty.