It’s EV customer service…
It’s EV customer service malpractice that Rivian would choose reneg on its driver assist commitment to gen 1 owners. Rivian would like us to believe that the company is stupid enough to put 15 yo hardware in their marquee vehicle.
They can make things right for gen 1 owners, they will just may have to run two different systems because of hardware decisions they made for the gen 2.
Everyone should undertake that this is a choice Rivian is making right now, to not live up to its promises for gen 1 owners. For me, aside from my frustration that my r1s will never have advanced self driving features and therefore I need to eventually dump this car I otherwise love, Rivians action here is a teachable moment about the company and loyalty.
I'm looking forward to checking out Scout and other suv EVs. .