It seems to me that the…
It seems to me that the Lucid dealer is incompetent. If they are throwing out stupid speculations then they have no idea what's wrong. In this case they need to replace the car with a new one and send the lemon back to the engineers that built it for diagnostic work so they can make sure it never happens again. It's amazing to me that they would go the bad press route this early on when it could easily cost the company millions in lost sales.
The manufacturer should literally have protocols in place to handle this type of failure to avoid the bad publicity. Also the manufacturer should not tolerate this kind of dealer behavior.