New Subaru Cracked Windshield Lawsuit Settlement Involves 1.4M Vehicles, What Customers Need To Know

I have had two windshields replaced and a third one plugged. The car has 32000 miles on it. Any little ping seems to end up as a large crack.

I have a 2021 Subaru Forester. I have a cracked winshield that started in the black stripe along the bottom of the windshield. No known damage just a small crack appeared and of course living in a colder state, it quickly spread across windshield.

Hi, we have 2020 Subaru Outback Limited.
It is for Subaru Canada too?
Thank you for let me know.
Have a nice day
Marcel

Hello

I want to know how I can join a suit on the front windshield. My son had his toe on the windshield and it cracked from one side to the next. I have asked Subaru to replace the windshield of my 2022 Outback and they will not, even though the car was still
under warranty. What can I do as this is not right?

I have a small crack in my windshield on my 2021 Subaru Outback Limited XT .

This happened to our 2022 Outback, small rock from a Tesla on a highway in CA. Creates giant crack that made no sense. Faulty windshield now makes sense.

I have a 2020 Subaru forester Sport this has been the second time my windshield has cracked.

We have 2 2018 Outbacks & have replaced 3-4 winshields. We knew they were defective & Subaru kept saying no it was hit by a rock. One cracked in my garage. How in the heck are we going to "prove that their loss was caused by the alleged defect as opposed to impact damage that would have caused a cracked windshield regardless of any alleged defect." ?? Sounds like Subaru will still win & we still are out money.

We own a forester 2021 that sustained a small rock chip in the windshield which traveled across the windshield in less than and hour. We have glass insurance with a $100 deductible' but we live in and area that's over 3 hours from business that can install and realign the eye site. It took awhile but I finally had to get it replaced.

I just want my deductible payment of $500 reimbursed to me. Safelite replaced the windshield and recalibrated the Eyesight mechanism.
State Farm paid the rest.

I recently got a small chip I'm my windshield on the far right side of the windshield. A few days later a Crack developed and has spread half way across my windshield. I have to have a clear windshield to transfer my clients in my car ...I am a caregiver.

I had a 2014 Forester that had 2 windshield replacements. My 2020 has had 1. I worked for an insurance company in 2021 and we had a more than normal amount of Subaru claims for cracked windshields. We had a day where 3 Foresters were called in for cracked windshields.

I've replaced my windshield twice within 6 months of each incident. I drive a 2022 Subaru Outback and it has 35,ooo miles on it.

I just had to replace the windshield of my Subaru last week. It cracked out of the blue, no reason for that. Is it there something I should do?? Thank you

Our 2020 Outback has a windshield crack that started at the top in the middle by the black dots behind the rear view mirror and continues to lengthen and curl in the middle portion of the windshield. We do not recall anything hitting the windshield that would cause damage.

I own a 2022 Ascent touring with 33,000 miles and just saw a chip right behind the rear view mirror. What can I do to submit this to Subaru in order to replace?

I have replaced 2 windshields and had a windshield ding repaired on my 2022 Outback, all of which occurred during regular daily driving. These windshields cost $1000 each to replace with the calibration required for the eyesight tech. When I bought the car, they offered me some kind of windshield replacement insurance, which I scoffed at as some sort of ridiculous unneeded insurance designed to make me pay even more for the vehicle, seeing as how I'd only had to replace 2 windshields total in my previous 35 years of driving. I feel like this is an indicator that they knew there was something wrong with the windshields. If I knew then what I know now, I'd have RUN away from the dealership. I hate this boring nanny mobile and all its ridiculous beeping and lack of pep and pretty much everything about it. It is mediocrity made into a product. The windshield problem is just par for the course. I would like to know what my next steps are for getting something out of this settlement though. It's not enough, but I'll take what I can from them.

I have a 2021 Onyx XT Outback and has crack on the windshield, Subau dealer asks $2300 to replace it.

I have a 2017 Forester so not sure I technically apply under this settlement, but I have this exact issue. Woke up one morning, went out to my car and the windshield had a crack in it. Attempted to get it replaced under our warranty paid for specifically to replace the windshield and a few phone calls and one hour drive later learned that they would not replace the windshield. Their reason? They only cover it if the damage occurred while driving. Total scam.

I took my 2015 Outback to Subaru and they denied that it was their problem. I had the windshield replaced by a shop recommended by Subaru. I paid for it.

I'm happy to see this is finally coming to light. While they're not mentioned in this specific lawsuit, I had this issue with a 2016 Crosstrek where I had to replace the windshield twice due to very minimal chips that spread across the entire windshield within minutes. (One from me smacking a mosquito and accidentally hitting the glass with my wedding ring...yeah really....)
But my 2020 Outback's windshield cracked within the first 6 months due to a chip I didn't even notice. ie: It was fine when I parked at a mall and when I returned an hour later there was a crack all the way across. And yeah, with the Eyesight Calibration that was an expensive replacement. Fortunately after the first Crosstrek replacement I added windshield coverage to my insurance policy.

In comparison, I have a 1993 Chevy Silverado with 270,000 miles that's had a chip in the windshield for probably 25 years. Never filled with epoxy, never spread.

Subaru Outback 2018. I've had three cracks in this windshield over the last two years. They were all due to flying gravel/rock chips, but the windshield seems to crack easily before I can get the chip plugged. My dealer recommended Crystal Fusion insurance, so at least I can get the windshield replaced whenever this happens, but my other non-Subaru cars never had this problem, living and driving in the same situations.

Our windshield developed a chip and then proceeded to split the whole width before we finished our vacation. Our dealership used our windshield coverage to cover the cost. We purchased the coverage at the time we bought the car.

2018 Outback - I've had 3 windshields crack! All from small rock chips. Fortunately my dealer recommended Crystal Fusion insurance, so I get free replacements, but the inconvenience factor is still there. My other non-Subaru cars never had a windshield crack despite living and driving in the same conditions.

I drive a 2022 Subaru Ascent.

I had the same windshield stress issue with my 2016 Subaru Outback with eyesight feature during 2017. A pebble fractured the windshield at eye level in front of the driver and within 2 days the fracture/crack extended to the passenger side of the vehicle. Vehicle had approx. 20,000 miles and Subaru would not honor any warranty.

2019 Subaru Ascent, window cracked and was replaced August of 202. Cost $1,180.92.

We had a “non known cause” crack appear on our 2022 Legacy.