A Cybertruck owner says his truck has a recall notice for a defective rear motor inverter. It will take two months to fix the issue; however, Tesla refused him as he was trying to trade in the problematic Cybertruck and upgrade to a Cyberbeast.
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A Cybertruck owner from Fort Lauderdale, Florida, Sean, says Tesla is refusing to accept his recalled Cybertruck with a defective rear motor inverter as a trade-in vehicle.
Sean adds that he doesn’t want to wait the approximately two months it would take Tesla to perform the repair, so he’s willing to trade in the vehicle, pay Tesla more money, and upgrade to a tri-motor Cybertruck Cyberbeast.
However, it appears that the EV maker doesn’t want to take Sean’s Cybertruck back under any circumstances.
Sean, who goes by the username “TrueRoadWarrior” shared his story on the Cybertruck Owners Club forum. Here is what he wrote…
“In a recent post, I shared that I expected a long wait time for the recall repair of the inverter on my All-Wheel-Drive Cybertruck. It looks as though 2 months is the lead time, and I just came from the service center. That all depends on when they actually receive the repair parts.
I decided I would look into trading my AWD Foundation Series Cybertruck in for a Cyberbeast if I could take delivery sooner as I can’t risk driving my truck (my only vehicle) long distances if there’s a possibility of the inverter breaking.”
Before proceeding, it is important to note that Sean is only looking to get a new Cybertruck because the current one has a major flaw that Tesla will not fix for months.
Most people would be frustrated with a car company that puts them in such a predicament; however, Sean is still willing to give Tesla another chance and even pay more money for the tri-motor Cybertruck Cyberbeast.
Keeping this in mind, let’s see how Tesla responded to his request. Sean continues to write…
“I went to Tesla’s trade-in estimator, entered my VIN, and then received a text from a Tesla Representative who shared that “…At this time, we're not accepting any Cybertruck trade-ins.” Not for upgrades or anything else.”
What’s interesting here is that if Sean wanted to trade in any vehicle other than a Cybertruck, even an internal combustion vehicle from a completely different car company, Tesla would be willing to give him a trade-in estimate.
However, if a Cybertruck owner is looking to trade in his/her truck, it appears that Tesla wants nothing to do with them.
Finally, Sean concludes his post writing…
“I’m not sure what I would get for the Foundation Series AWD, but based on Tesla’s response, I think I might be lucky to get 75% of what I paid for it. This is deeply concerning.”
Sean believes it’s alarming that Tesla is unwilling to stand behind its products. However, other forum members, who also happen to be Cybertruck owners, say Tesla is in the right here.
For example, Carsly, a Cybertruck owner from Princeton, New Jersey, writes…
“Your purchase agreement likely precludes you from selling for one year. So, how do you expect to trade it in?
Maybe if you were one of the first Cybertruck owners to take delivery last year, you'll be able to trade it in a few weeks once your one-year prohibition on transfers has elapsed. Otherwise, a year is a year.”
This is a surprising stance to see a Cybertruck owner take. First, Tesla instituted the purchase agreement to prevent individuals from buying and flipping the truck for a profit on the secondary market.
This made sense in the early days of the Cybertruck when the truck was selling for as much as $200,000.
However, Sean’s case is that he’s forced to get a new vehicle because Tesla will not fix his recalled Cybertruck for 2 months. Despite this fact, he’s willing to give Tesla more money to upgrade to an even more expensive Cybertruck version.
For me, this sounds like Tesla not standing behind its products; however, please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.
Image: Courtesy of Tesla, inc.
For more information, check out: Tesla Cybertruck Owner Finds His Cybertruck Leaking Oil, Now He Needs a $7,665 Motor Replacement
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
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