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It's My Second Day Driving The Cybertruck And It's Falling Apart. Is There A Chance I Can Get My Money Back?

A fresh-off-the-lot Cybertruck showing a list of unexpected alerts on day two. Is it a quick fix or a sign Tesla needs to refine their quality checks?

When Alex Tarasevich shared his experience in the Tesla Cybertruck Owners Facebook group, the response was nothing short of explosive. “It’s my second day driving this new truck, and it’s falling apart,” Alex wrote. “Is there a chance I can get my money back?” Accompanying his post was a photo of his fresh-off-the-lot Cybertruck’s infotainment screen and it was lighting up like a Christmas tree with multiple alerts. Among the warnings were “Rear Axle Steering Disabled” and “Coolant Flow Compromise,” both of which spell serious trouble for a vehicle that had barely begun its life on the road.

This post struck a nerve with the Cybertruck community. While Tesla has built a reputation for groundbreaking innovation, Alex’s experience raised some eyebrows about the brand’s quality control processes. How does a brand-new truck end up having multiple failures right out of the gate? And more importantly, what does this mean for future owners?

It’s My Second Day Driving The Cybertruck And It’s Falling Apart. Is There A Chance I Can Get My Money Back

 

What’s Going On With Alex’s Cybertruck?

It’s easy to assume the worst when a vehicle fresh from the dealership starts throwing serious error messages. In Alex’s case, the number and variety of warnings are concerning. However, David Murray, another group member, offered a reassuring perspective: “I’m thinking all warnings are tied to a single issue. Get it to service, and I’m sure your fears will end.”

David’s comment highlights a common phenomenon in both electric and gas-powered vehicles. Sometimes, a single malfunction such as a faulty sensor or loose connection can trigger a cascade of alerts. For example, in traditional gas-powered vehicles, a failing battery can cause the dashboard to light up with unrelated warnings, like ABS or traction control errors. Similarly, Alex’s Cybertruck might be dealing with a single root cause that’s sending the truck’s systems into a frenzy.

Tesla’s Quality Control: What Went Wrong?

Tesla’s production processes are known for their speed and efficiency, but this case raises questions about their Quality Control (QC) checks. How did a vehicle leave the factory floor with such glaring issues? One plausible explanation is Tesla’s aggressive production timeline. With thousands of Cybertrucks already pre-ordered, the company is likely to be under immense pressure to deliver vehicles quickly. While Tesla has undoubtedly implemented rigorous QC protocols, some details can slip through the cracks when scaling production at this level.

Luke Kirk, another group member, shared his own experience: “I had a lot of the same alerts go off on mine a month or so after I got it, and it ended up being a really simple fix.” His comment suggests that some issues might not even stem from faulty parts but from rushed assembly or minor software glitches that are easy to address.

Tesla’s vehicles are highly complex, integrating cutting-edge technology with unique designs like the Cybertruck’s rear-axle steering. While this complexity is part of what makes Teslas so appealing, it also increases the likelihood of minor errors causing major headaches for owners.

A Growing Concern Among Cybertruck Owners

As Alex’s post gained traction, more Cybertruck owners and prospective buyers chimed in. Randall Bell’s comment captured a sentiment shared by many: “These complaints are becoming more and more common. As a future owner, I’m a bit concerned at this point.”

It’s no secret that Tesla vehicles have a history of being delivered with minor issues but reports of major malfunctions in a vehicle’s first days are bound to raise eyebrows. Prospective owners like Randall are left wondering whether Tesla’s innovation is coming at the cost of reliability.

What Should Alex (and Others) Do?

For Alex, the next step is clear: take the truck to Tesla’s service center. The good news is that many of the reported issues with Cybertrucks so far have been resolved quickly and easily. Whether it’s a software update, a recalibrated sensor, or a tightened connection, Tesla’s service teams are well-equipped to address these problems.

Luke Kirk’s experience provides hope for Alex and others in similar situations. If a “really simple fix” can resolve multiple alerts, there’s a good chance Alex’s Cybertruck will be back on the road in no time.

Why This Matters to You

If you’re a prospective Cybertruck owner or even just a fan of Tesla, Alex’s story offers valuable insights. First, it’s a reminder that even the most advanced vehicles can have teething issues. Second, it highlights the importance of Tesla’s warranty and service infrastructure. Knowing that issues can often be resolved quickly and efficiently should reassure prospective buyers, but it’s also a call to Tesla to step up their game when it comes to quality control.

What Do You Think?

Have you experienced similar issues with your Tesla or another brand-new vehicle? Do you think Tesla’s rush to deliver Cybertrucks is compromising quality? Share your thoughts in the comments below!

Harutiun Hareyan is reporting Toyota news at Torque News. His automotive interests and vast experience test-riding new cars give his stories a sense of authenticity and unique insights. Follow Harutiun on Twitter at @HareyanHarutiun for daily Toyota, Tesla, and other car brand news.

Comments

Drake Savage (not verified)    January 8, 2025 - 10:04PM

Something similar actually happened to me. On my 2024 Tesla Model 3 performance a wheel speed sensor wasn’t sealed properly from the factory.
It threw six different error codes. That was on the third day of ownership.
I literally opened the Tesla app and scheduled service. They got me right in and I drove the car there. It was fixed in an hour.
The car has been problem-free 6,000 miles later.
I’ve owned 3 different Teslas. Never been stranded. It’s usually something small like a sensor and often times covered under warranty.
Sadly there is too much Tesla misinformation out there.

BT (not verified)    January 8, 2025 - 11:40PM

Constant issues, it's a piece... keep on wasting your money on the fake, useless truck, no sympathy. I'm sure the fanboys will give terrific advice from their experiences with terrible quality teslas, goodluck.