Here is a recent true dealership horror story that put one car owner’s life in danger all because a dealership failed to do a repair correctly. And, to add insult to injury, also gouged the owner with a bogus auto parts charge in the process.
A Good Lesson About Incompetence and Scams
Should you ever have to have any repair work done by a dealership, it is imperative that you always take the time to inspect the work their mechanics did. Not only to ensure that work was done and parts you were charged for were really replaced with new ones; but, that the repair was done properly without signs of obvious jerry-rigging.
Not comfortable with your ability to assess repair work? No problem. Since you are a paying customer you are well within your rights (and common sense) to request that after a repair is done, that the dealership service manager goes over the repairs done to your vehicle---pointing out the new parts and explaining what was done and how it matches to the repair billing paperwork. It’s really that easy…and unfortunately, necessary as we will soon learn.
As a good example of what can go wrong if you do not do this, here’s an informative video of a recent dealership horror story after a vehicle owner had repairs done by a Ford dealership for front wheel damage due to an accident; shortly after which, the owner found herself with an ABS warning on her dash panel that apparently resulted in her vehicle going into a shutdown mode that reputedly locked up the steering wheel while driving---potentially putting her at risk of a serious accident from surrounding traffic.
The following is a recently posted YouTube Channel video from Pete’s Garage that goes into details of this repair horror story.
Dealership Horror Story Avoid Mechanic Rip offs---2018 Ford Focus Reduced Power Mode
And finally…
For more scam-related stories, be sure to check out the following links about “Pre-Owned (CPO) Car Scams” and “How Car Rental Companies Scam People Out of Money.”
COMING UP NEXT: How a non-Tesla garage saves Tesla owners big bucks!
Timothy Boyer is Torque News automotive reporter based in Cincinnati. Experienced with early car restorations, he regularly restores older vehicles with engine modifications for improved performance. Follow Tim on Twitter at @TimBoyerWrites for daily automotive-related news.