This is impacting multiple
This is impacting multiple models of GM vehicles and multiple model years. I had the same issue on my 2015 Chevy Tahoe. AC failed twice in 2.5 weeks. I filed a complaint with NHTSA and Chevy, and like many others mention in this thread, Chevy refused to help. Would only allow you to have Chevy repair if you wanted help. That would be great, except Chevy can't get part to their own dealers. They are telling their own dealers not to bother calling about status, as they have no idea when they can provide parts other than it will be months. I've checked with 4 Chevy dealers across the entire U.S. All say the same thing, they have dozens on backorder for their customers and no ETA on repairs. I live in a tiny town in CA. Just in this one tiny town our Chevy dealer has 20 AC condensers on backorder for a single ag company with 20 Silverado pickups in their fleet whose AC has died, and a dozen more on backorder for other customers with Tahoe, Yukons and Silverados-2014, 2015 & 2016. CA has a used car lemon law, and Chevy wanted to go down the road of buying back my $60k vehicle rather than allow me to go to a third party repair shop who could replace the condenser with an after market part for $950. Said they'd only help with repair if I went to Chevy dealer. And, of course, in order to qualify for buyback they said I had to be able to document the maintenance history-which they knew I couldn't since I bought it used. It's 100+ daily in the summer where I live. My Tahoe is black with black interior. I couldn't even drive my car for weeks. So when the third party shop lucked out and got me an after market condenser, I had no other choice than to just take the financial hit myself and get the repair done. Chevy admitted that they knew this was a nationwide issue affecting thousands of customers, but regardless, they weren't willing to help. I hope some slick lawyer jumps on this and hits GM with a huge class action suit over this. This has the potential to be another Takata airbag issue, as there are so many vehicles of various models and model years impacted nationwide. I know I'd sign on to a class action suit!