Owners of 2014 Chevrolet Silverados are furious they can't get their AC fixed

I used to own a GM and had similar issues with getting replacement parts it's as if GM is consciously forcing you to get something new. I did - and it was a Honda.

Seems like everyone is waiting on GM to respond to all the claims concerning the 2014 - 2016 Silverado...be in mind that GM doesn't take complaints unless they are life threating... I to can be added to the list of folks waiting for an AC Condenser that's on backlog awaiting outrageous prices...the lowest was 899.00 from the dealer in Mississippi...I can just imagine other places...I've been too the dealer 4 times in one month...with temperatures here...already 95 degrees... I went from paying for a leak too waiting fro more parts...such as a condenser...I believe that GM doesn't care unless it involves a lawsuit...& since AC units are not life threatening...then what to do???

I am having the same issue as everyone else a pinhole leak in the weld of the condenser in the front of the engine compartment talk to a few dealerships around Dallas and was told there's no point in bringing it in as it was a 90-day back order I actually have an extended warranty but what good does that do me if I can't get the part until October it's supposed to be 97 degrees this weekend.

Guess I'll just have to drive my daughter's 2004 Trailblazer with 246 thousand miles on it

Its not only a 2014 problem.. its happening with all 2015 thru 2017 1500 pickups and Tahoes as well.. I've been told anywhere between 4 and 17 weeks for the condenser! So this appears to be a lot bigger problem than GM is letting customers believe. They have been absolutely useless as far as help! My $67,000 2015 LTZ Tahoe is 2.5 years old and has only 18,000 miles on it and is blowing hot air.. unacceptable!! GM's solution is to tell me to patiently wait for the part and do not care that I have 2 young children and its almost July!!

Add me to the list, 2015 GMC Sierra, need an air conditioning condenser and they are on a national backorder, waiting since June 1

Team,

2014 Silverado 1500 LT Condenser gone, galactic backorder, been waiting for over 90 days. Was told this is a big problem by dealership. They said in the Kalamazoo dealership alone there are over 10 vehicles waiting and cop cars would be first and then southern vehicles. Does not look promising to get this summer. I am under extended warranty. I am going to request they refund my cost every month that I pay for warranty coverage in a check until they can get the part and they can get with GM to reimburse them. I will probably get told to get F&&*&^ . Ill let you know how it goes.

I noticed my issue in March when I traveled down to Tallahassee Florida from Nashville TN. I had to purchase nearly $100 worth of freon just to get me most of the way through the trip. Still waiting to get my truck fixed so I can sell it and get something else not manufactured by GM. Needless to say, I will never purchase another GM vehicle.

2014 Silverado with a/c hot air....Condensor leak ...NO RECALL.....My last silverado..had...2000....2005......2011.....2014....Bye GMC......going to RAM

We have four 2014 Silverado Trucks in our companies fleet and every one of the condensers has gone out. When we called GM they stated that this was not a common problem to which I disagreed given all our trucks AC units had gone out already. We are now starting to have the identical problem again and are being told by the dealer and GM that we will just have to replace the condenser again and there is nothing they can do since there is no recall. We have been a GM loyal company for many years and never considered any other trucks, however that all ended with their approach to our issue. Currently we are comparing new trucks for our fleet and GM is not even on our list.

2014 Sierra- Condenser has a pin hole on the left side at the weld, same as everyone else. GM said sorry could be 2 weeks or 2 months for the back order and you're on your own. I have had a 1996 1999 2004 and now this POS 2014. It has been nothing but headaches. I am going to take a big hit and trade for a Tundra. I learned my lesson.

This is impacting multiple models of GM vehicles and multiple model years. I had the same issue on my 2015 Chevy Tahoe. AC failed twice in 2.5 weeks. I filed a complaint with NHTSA and Chevy, and like many others mention in this thread, Chevy refused to help. Would only allow you to have Chevy repair if you wanted help. That would be great, except Chevy can't get part to their own dealers. They are telling their own dealers not to bother calling about status, as they have no idea when they can provide parts other than it will be months. I've checked with 4 Chevy dealers across the entire U.S. All say the same thing, they have dozens on backorder for their customers and no ETA on repairs. I live in a tiny town in CA. Just in this one tiny town our Chevy dealer has 20 AC condensers on backorder for a single ag company with 20 Silverado pickups in their fleet whose AC has died, and a dozen more on backorder for other customers with Tahoe, Yukons and Silverados-2014, 2015 & 2016. CA has a used car lemon law, and Chevy wanted to go down the road of buying back my $60k vehicle rather than allow me to go to a third party repair shop who could replace the condenser with an after market part for $950. Said they'd only help with repair if I went to Chevy dealer. And, of course, in order to qualify for buyback they said I had to be able to document the maintenance history-which they knew I couldn't since I bought it used. It's 100+ daily in the summer where I live. My Tahoe is black with black interior. I couldn't even drive my car for weeks. So when the third party shop lucked out and got me an after market condenser, I had no other choice than to just take the financial hit myself and get the repair done. Chevy admitted that they knew this was a nationwide issue affecting thousands of customers, but regardless, they weren't willing to help. I hope some slick lawyer jumps on this and hits GM with a huge class action suit over this. This has the potential to be another Takata airbag issue, as there are so many vehicles of various models and model years impacted nationwide. I know I'd sign on to a class action suit!

It's not just the Chevy's. According to GM it's all GM trucks and suv's. My 2015 Tahoe LTZ has had no air conditioning since April. Just getting off the phone with GM again and we're looking at approximately 1,000,000 condensers according to GM. I suggested taking a condenser out of the vehicle that would match mine and GM said the does not possibility. Imagine the elderly with these vehicles where the condensers either failed or not failed yet. Imagine mothers who have infants or small children that will be put in the same boat. My local dealer in North Palm Beach Florida said they're waiting for at least 30 condensers. I was told that I'm looking at at least two or three months for the possibility of getting one. It's nice to have $72,000 vehicle without air conditioning for six months. I've notified my local paper and will be notifying the news to get this out there

sad 2014 owner with no a/c.....condenser leak :(

Same issue here! Your out of luck and $900 bucks if you can even get the part the GM dealer said 3 months ago!

My 2015 Tahoe LTZ doesn't have air conditioning either. It stopped working at the end of May before it was even 2 years old. I've been waiting 7 weeks now and when I call GM, they act as if a new problem saying, "A senior advisor will call you within 24-48 hours." I would like for the senior advisor to drive my car with 3 kids around in a heat index of 105 for 24-48 hours. Something needs to be done. This is unacceptable!!

I have had 9 Chevy trucks in the past 20 years. The 2014 Silverado is the last vehicle I will purchase from GM. I have never had so many problems with a pickup truck until this one. The AC failed and had it repaired, it failed again with the same problem and now I have been waiting 6 weeks for the condenser and was told that there was no scheduled date for delivery anytime soon. Plus I can't get a refund from the Chevy dealer (Vara Chevrolet). Never again will I be purchasing any GM products.

Big surprise ! My A/C went out,,,bad condenser... 6 months out for a redesigned unit.... it will winter then,,,,
It's really hot here now, I'll be looking for an after market replacement, it's a 2014 with 73,000 miles