Family member's 2018 Outback
Family member's 2018 Outback has had many of the issues mentioned. Worst of them is volume getting stuck and not being able to adjust it, and connectivity issues. Get Android Auto working, and then it suddenly disconnects and won't recognize the phone it's been connected to. Finally ditched Android Auto and went with bluetooth audio only. But this confusing head unit is functionally a dud. Difficult to use, distracting, and generally a pain. Have had at least one Update done at Subaru dealer, with nothing to show for it. For what it's worth, for the volume thing, Subaru says to shut the car off and wait 3 minutes. Oh, joy.