I have had a number of issues
I have had a number of issues and Subaru claims they have no knowledge of anyone else having issues or this is how the car functions. When I point out that these issues are easily found on the internet they say they are not at liberty to discuss others issues.
1. The car called the state police around midnight. The dealership put my husbands information in the system. They called him asking if he knew where I was and that I am hitting the sos button but the police can’t find me. I did not hit the sos button and when I arrived home he was about to come out looking for me. The dealership and Subaru wanted me to see if it happens again. Then they replaced the antenna.
2. I use the navigation through my phone plugged in and it goes through the car. If a call comes in I can’t use navigation and take the call because the volume goes up and the two programs talk over each other. I am being told that’s how it works. It’s useless and I was never disclosed this information or I would not have purchased this car.
3. My radio will start sounding as if I blew out all the speakers. I have to turn off the car and wait at least 30 min. then it functions fine. Two months asking, took a video, has not been addressed.
4. Sometimes my screen just goes all stars. Not addressed. Photos provided. The screen freezes, doesn’t work. Sent videos.
5. The door chime sometimes works, other times it does not. Forwarded video, has not been addressed.
6. The plugs in the console sometimes work, sometimes not. Will charge the phone but not connect to the system. Since they can’t replicate the issue, it’s not an issue. This happened day one when I purchased the car. They claimed since I didn’t have an Apple wire and the dealership doesn’t have them, I had to purchase one and come back. It’s still a Problem.
This has been going on since last summer. I asked for someone higher than Kris at Subaru customer service. He claims there is no one higher than him. It has been a frustrating nightmare and Subaru doesn’t do a thing about it.