I have owned Hondas for 34
I have owned Hondas for 34 years. After reading these reviews and the absurd response from Honda regarding known issues, well-documented gas in oil defect to be precise, I will not purchase another.
I could not afford to buy a car, have an issue like this, and be ignored by the dealer and manufacturer.
I know most if not all car companies blow off customers as long as they can or until government regulations put a boot on their neck to fix problems, but that doesn't change the cost to customers, both financial and the rest of the BS with numerous trip to a dealer that accomplish nothing but aggravation and wasted time. The dealers are paid for every trip back and the worst of them try to double-dip and tell customers they need service they don't need or is paid for under warranty. The lack of trust and harm to the brand doesn't seem to be any deterrent.
The customer takes a hit when they try to unload a vehicle with a history of manufactured defects.
There are two problems with Honda or any car company that puts a vehicle like this on the road. They either don't know what they are doing at the engineering and testing phase, two chances to avoid this problem, or they don't care. In this case, it's both.
What good is adding a year to the warranty if the issue is an internal engine problem? As many customers have indicated, they have had as much as an extra quart of an oil gas mixture in the crankcase at the time of oil change. If the excessive contaminated oil level isn't a problem then why all the warnings about the dangers of overfilling. What does gas in the oil do to the viscosity level and wear on the engine parts?
Honda chose to join the ranks of cars engineered with problems. Honda chose to turn their backs on customers. That's enough to terminate my 34-year buying history. It's the only way to send a message to a car company that prefers a careless and self-destructive business model.