You’ve heard about the Honda Civic and CR-V oil dissolution problem, not what should you do? If you own a 2017 to 2018 Honda CR-V or a 2016 to 2018 Honda Civic with a 1.5-liter turbo engine, you will now have an extended warranty covering your vehicle for another year. If you experience problems, Honda says you will be covered, but only for certain parts.
Complaints from owners say they can smell raw fuel inside the cabin and outside the vehicle. This is due to gasoline seeping into the engine oil. The problem has raised concerns about the durability of the 1.5-liter turbo engine and about the vehicles potentially stalling, especially in cold weather. But problems in summer months have also been reported in California and Texas according to Consumer Reports. Oil dilution could even result in catastrophic engine failure.
If you suspect you have a problem in your Civic or CR-V, check your oil level. If it’s above the full mark, there’s likely fuel seeping into your oil and it could ruin your engine. Apparently driving your vehicle short distances can exacerbate the problem.
Honda’s solution
Honda is now providing you an extra year of coverage, six years from the time of purchase, with no mileage limits. But it only covers some powertrain components; the camshaft, rocker-arm assemblies, and spark plugs. Honda says oil dilution in the Civic and CR-V 1.5-liter engine is rare and that the company is “acting to provide peace of mind for its customers.”
Honda has also issued an update to these Civic/CR-V models and is notifying owners in cold-weather states to bring their vehicles to dealers for repairs. WardsAuto reports, Honda spokesman Chris Martin says updates involve transmission and engine software changes that allow the engine to warm up quicker, reducing the possibility of un-evaporated fuel collecting in the engine oil early in the drive cycle. Ignition timing, CVT control, and air-conditioning operations are modified to help the engine warm up and retain heat.
Some owners are reporting Honda dealers are telling customers engine oil contamination is considered normal and are being denied warranty coverage for the necessary repairs and are being forced to pay for replacement engines and repairs out-of-pocket.
What should owners do?
If you smell gas fumes in your Honda Civic or CR-V and your oil level is above the full mark, you need to go to your local Honda dealer and report the problem. Make sure you document everything by getting a detailed repair invoice and especially get the service advisor to put “no fix is available” if they tell you repairing your vehicle is not needed. Keep bringing your vehicle back if the problem keeps occurring. Under lemon laws, you have rights to seek recourse, even if they cannot properly fix the problem or maintain they still do not have have a solution.
No recall has been ordered because the problem isn’t considered a safety issue according to Honda. Because of the widespread problem, the law firm of Sauder Schelkopf LLC is investigating a class action lawsuit on behalf of owners of Honda CR-V and Honda Civic vehicles (model years 2016, 2017 and 2018) that are prone to engine oil contamination. If you have purchased a 2019 Honda Civic or CR-V all 2019’ models are being updated at the factory.
Please watch the Youtube presentation of Honda's oil dilution problem and solution as well as click to subscribe to Torque News Youtube Channel for daily interesting news on Automotive industry.
If you have experienced engine oil contamination within your 2016, 2017 or 2018 Honda Civic or CR-V vehicle, you can contact the lawyers at Sauder Schelkopf here for further information and updates.
You Might Also Like: 5 Reasons To Trade Your Older Honda Civic On An Improved New-Generation Model
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Comments
That is not true. The
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In reply to There is also widespread air by Rob L (not verified)
That is not true. The warranty on the a/c system is for 36 months or 36,000 miles. If the dealer finds a leak it is covered. The dealer should put some dye in the system and then check with a black light. If the system was low from the factory, you should have noticed it from the beginning. If it was cold then and the leak started later the dye should show up. If it takes a few weeks and all is well maybe ask the dealer to recheck for the dye. WITH A BLACK LIGHT.
We are experiencing air
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In reply to There is also widespread air by Rob L (not verified)
We are experiencing air conditioning failure in our 2018 civic. Brought it to the Honda dealer who told us originally it would be a couple weeks to get the part to repair the problem. We are now nearing 6 months since Honda was notified and their response has just been the parts are on back order with no idea as to when they are going to resolve this issue. The dealership in Brockville tell us its Honda Canada's problem. Honda Canada doesn't seem to have any answers or care about us as customers as they already have our money.
There is also widespread air
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There is also widespread air conditioner failure taking place for thousands of 10th generation Civic sedans. Honda forums and message boards are full of reports of faulty compressor and condensers not able to remain pressurized and causing all the refrigerant R1234yf to leak out. These compressors and condensers are faulty in brand new vehicles but the buyers only find out months later because it often takes that long for the freon to leak out. Dealers are then trying to charge thousands to 'repair' what was faulty components in the first place. There needs to either be a recall or free repair for Civic owners who's AC systems are breaking shortly after warranty expiration which for ac is a short 24,000 miles.
My 2018 CR-V has this problem
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My 2018 CR-V has this problem. At first dealer played ignorant. Then said Honda refused fix. American Honda rep also refused fix. Engine is slow to warm up in cooler weather also. I live in Oregon.
My 2017 CR-V had an oil
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My 2017 CR-V had an oil delusion problem during last years Texas mild winter months. Since it’s now summer the dip stick has a normal oil smell. No issues with my engine with 18,000 plus miles. At this time. It’s sad I have to worry about my Honda which i purchased because I thought it was a reliable auto.
The eight generation has a
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The eight generation has a problem with sludge build up. If this happens the check engine light will come on and set a code of 2647 vetec oil pressure switch high voltage it seems a common problem in 5 He 8th generation civics the module to correct this problem is 200 dollars and it located in the back of the engine. My point is since 2005 honda has been having a lot of problems with their engines ( forgot also the crack block issues) that seems they need to address not just by extending warranty. Bought this car used in 2015 and the crack block warranty was only extended till 2016 and I have thus crack block peoblem
NO to new vehicles with: auto
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NO to new vehicles with: auto stop/start, CVTs, auto/manual trans, 4-cylinder engines, turbos, cylinder deactivation, direct injection, timing belts, run-flat tires.
Rare my a##. Go and check
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Rare my a##. Go and check out the Facebook groups and other forums as to how many people suffer with the gas in the oil and freezing our asses off in the winter because it takes a good 15 mins of high speed driving to get any warmth
If you call atleast 50% of a group of people with this problem rare sure it's rare , but I'm pretty sure rare means less than 5%
I canceled my order for a
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I canceled my order for a 2019 Honda Civic Manual Hatchback. I expect 250,000 miles from my cars (and my older Civics gave it to me) as I take very good care of them. Don't expect the new ones will come close. Honda has lost my patronage the way they have avoided and mis-managed this issue. All those cars should have been recalled and a real fix given not just an adjustment to the software.There is an actual mechanical fault with these engines and it will result in early engine failure.
I agree 100%. A software
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In reply to I canceled my order for a by Aaron (not verified)
I agree 100%. A software “update” is not a mechanical fix. This is just Honda’s way of saving millions of dollars on redesigning a new engine from the ground up. I have owned two Honda’s in the past and will NEVER buy another Honda again. Toyota will surely capitalize on Honda’s unethical and dishonest policies and increase their customer patronage by huge margins. If you can’t trust a automobile manufacturer to stand behind their product you’d be a fool to buy from them! Honda has created their own demise. DON’T fall for Honda’s misleading “fix”. BUY A TOYOTA!
I live in central west
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I live in central west Florida and my 2017 Honda CR-V's oil, stinks like a gas can. So, Honda saying that the problem is only in the cold climates is not true.
Before you sign a class action suit make sure you know what you will get. Typically, the law firm get the lions share and the signee get a small sum. Honda would love to settle this through a class action lawsuit. It would not surprise me if Honda hasn't hired a law firm to do just that.
This worries me, because I
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This worries me, because I own a 2017 CRV. Only ours is the 2.4 engine, I did see that one person had an oil dilution problem with the 2.4, but so far we have not. Honda will lose a lot of loyal customers because of this, I also found out there is a class action lawsuit against them! AND they had to recall the defects in China!! I hope the really hurts Honda sales!!
Since your car is not a turbo
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Since your car is not a turbo with GDI you should not be at all susceptible to the problem. Problem is with the 1,5 liter Turbo engine.
Hi, has the 2.0 engine the
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Hi, has the 2.0 engine the same problem? I mean, the engine in the Type R..... Thanks.
I have a 2017 Crv and have
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I have a 2017 Crv and have not had any issues what so ever with oil dilution. Don’t smell anything. AC works great. Can’t be any happier with great mPG for SUV. I will keep owning a Honda as long as I can
Took civic hatchback in with
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Took civic hatchback in with turb engine after first oil change and had a whole quart more oil come out that reeked of fuel. Was told there was no problem and to call honda. Given run around by dealer and honda sending back and forth between the two. Now had to get ac fixed and there was an air conditioner software update / recall that needed an oil change??? Sounds like honda is playing games with customers. Thankfully leasing and getting out of the car soon
I have owned Hondas for 34
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I have owned Hondas for 34 years. After reading these reviews and the absurd response from Honda regarding known issues, well-documented gas in oil defect to be precise, I will not purchase another.
I could not afford to buy a car, have an issue like this, and be ignored by the dealer and manufacturer.
I know most if not all car companies blow off customers as long as they can or until government regulations put a boot on their neck to fix problems, but that doesn't change the cost to customers, both financial and the rest of the BS with numerous trip to a dealer that accomplish nothing but aggravation and wasted time. The dealers are paid for every trip back and the worst of them try to double-dip and tell customers they need service they don't need or is paid for under warranty. The lack of trust and harm to the brand doesn't seem to be any deterrent.
The customer takes a hit when they try to unload a vehicle with a history of manufactured defects.
There are two problems with Honda or any car company that puts a vehicle like this on the road. They either don't know what they are doing at the engineering and testing phase, two chances to avoid this problem, or they don't care. In this case, it's both.
What good is adding a year to the warranty if the issue is an internal engine problem? As many customers have indicated, they have had as much as an extra quart of an oil gas mixture in the crankcase at the time of oil change. If the excessive contaminated oil level isn't a problem then why all the warnings about the dangers of overfilling. What does gas in the oil do to the viscosity level and wear on the engine parts?
Honda chose to join the ranks of cars engineered with problems. Honda chose to turn their backs on customers. That's enough to terminate my 34-year buying history. It's the only way to send a message to a car company that prefers a careless and self-destructive business model.
Sadly you are correct. We
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In reply to I have owned Hondas for 34 by Don Smith (not verified)
Sadly you are correct. We have been loyal Honda owners as well and I love my CRV but when we "invest" in a reliable car we intend to keep driving it for the life of the car. Like 10-15 years in order to get our money's worth. A 6 year engine warranty does us no good if the engine wears out at 7 years. We are thinking of trading it in for a Pilot but now we are not sure we can trust the Honda brand any longer. We will see how they respond to us notifying them of this issue with our car as they have not reached out to us to notify us of the fix they issued in 2018 any of the times we have had our oil changed at the same dealership we bought it from. It took a local jiffy change place to tell us. That's not cool. Very disappointed. Wish I didn't like the car so much. I really wanted to keep driving it but now I don't trust it will last.
In good faith I traded our
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In reply to Sadly you are correct. We by Ruth Johnson (not verified)
In good faith I traded our 2017 Honda CRV EX AWD in for a 2018 Toyota Highlander XLE through the original Honda dealer. They have the records and they are aware though not disclosing these issues. I decided they could take on the future issues it may have better than I can. We live 100 plus miles from the dealership so it was not feasible to run the car in every time it needed the oil changed, which was often. If they refurbish and resell it as is it is on their heads and the new owner can deal directly with the seller should these issues continue where's I could not. I'm guessing at some point these vehicles will start breaking down and if it becomes a safety issue then it will be recalled. I loved this car and miss it but I don't miss having to wonder how long it will last. I decided changing brands was my best message to Honda. I hope the new owner can get somewhere should they have problems in the future.
2018 CRV EXL owner with oil
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2018 CRV EXL owner with oil dilution issue and 14K miles on odometer. 6 oil and filter changes since purchase in Feb 2018. Had the recall/update done to make it warm up faster, but still have the oil dilution problem. Wife mainly drives it short distances but still - should that matter? I don't think so. Honda needs to step up and fix this either mechanically or financially. Class action settlement will only serve the lawyers who have taken this on. We either pay with a torn up engine or much lower trade-in because of this issue. No more Hondas for us.
My 2019 Honda Civic coup had
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My 2019 Honda Civic coup had this problem and had the recall. They did the oil change free of charge but said nothing about the extra year warranty. I purchased the extended warranty when I purchased the car so I am covered for six years anyway. Does this mean I get seven years unlimited mileage. They told me absolutely nothing at the time of servicing. I have to get an oil change next week but I will be checking the oil level as I have experienced the smell of gasoline in and outside the car. Also the engine sounds noises than when it was purchased the car and less power and fuel mileage. What should I do. My third and last Honda I suspect. Wow
We live in Texas and had
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We live in Texas and had several things go wrong with our 2017 CRV EX-L before having the dreaded high oil level on the dipstick and strong odor of gasoline in the oil just days after an oil change. This was in August in Texas...with outdoor temperatures in the upper 90s. The oil dilution problem is not limited to any one geographic region, therefore Honda’s theory that slow warm-ups are to blame is faulty. I’d be more likely to suspect manufacturing process issues and design tolerances...and perhaps leaky fuel injectors on some percentage of vehicles. Honda is refusing to acknowledge there’s a defect at all, so if you’d be wise to get a different vehicle before your CRV with 1.5 l turbo engine becomes an expensive boat anchor. It’s just a matter of time, if your oil is contaminated by more than a very small percentage (2%) of gas. You can order a test kit to determine that percentage from Blackstone Labs. It costs less than $30 for the test.
A software “update” is not a
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A software “update” is not a mechanical fix. This is just Honda’s way of saving millions of dollars on redesigning a new engine from the ground up. I have owned two Honda’s in the past and will NEVER buy another Honda again. Toyota will surely capitalize on Honda’s unethical and dishonest policies and increase their customer patronage by huge margins. If you can’t trust a automobile manufacturer to stand behind their product you’d be a fool to buy from them! Honda has created their own demise. DON’T fall for Honda’s misleading “fix”. BUY A TOYOTA!
Honda has really gone
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Honda has really gone downhill over the years. Case in point, the 3.7 V6 using in the Acura MDX and others. They has nikasil lined cylinders they wore and these engines ate oil. Notice how the number of MDX's on the road have been dropping quickly as only some were covered by Honda and to replace the engine was cost prohibitive. Then the 1.5 liter Turbo direct injection used in Civic and CRV. The problem is with the very short stroke of the 1.5 and direct injection, the fuel doesn't have time to atomize and fuel droplets form. These droplets leak past the piston rings and into the oil. This washes the oil away from the rings accelerating wear and dilutes the already very thin oil. I believe that it's 0W-20. This causes excessive engine wear. Look at some of the oil analysis reports owners of CRV's have posted. It's really bad. This engine would have been perfect if Honda used "port" injection but with DI, not a chance. This issue is a design problem, not a software issue. The real fix is a new design which Honda isn't interested in the millions that would cost. These vehicles are not being sold in China and their Government won't allow this sort of issue. FIAT uses a tiny 1.4 liter high pressure turbo in their 500 models. They also retained port fuel injection and they have no oil dilution issues because of port injection plus the intake valves get washed by fuel. I will not buy any vehicle with direct injection.
This article makes it sound
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This article makes it sound like the oil dilution is a non issue. Totally not true, I have a 2018 crv, just checked the oil and it's like 2 quarts over full. I have a friend with a 2017 crv and we just checked his and it's about 3 inches over the full line. Honda insist this wont hurt the engine, which is not true. These engines that are running with about 50% gasoline in the crankcase are slowly self destructing.
they are trying to drag it
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they are trying to drag it as long as possible no fixed available ,dilution of gas inside oil changes viscosity not enough lubricant ,i took mine to 2 different dealer as Honda Canada asked me they want to charge for scan test even no engine light ,the service manager told me its normal when you check the oil level its above max line by 5 mil when you dont accept they explanation they will tell you they dont want to service your car ,go to another dealer
I HAVE AN 2019 crv which I
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I HAVE AN 2019 crv which I purchased Dec 2018 and have the oil dilution problem I took the vehicle to Tarrytown Honda and I was told that when the technician changed my oil he put an extra half a quart of oil to engine and it was normal to have gasoline in the engine The dealer did not put in invoice that there was gasoline in engine and I returned to dealer for new invoice admitting that there was gasoline in the oil but they wrote that it was normal.what can I do now?
We bought a brand new 2017
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We bought a brand new 2017 Honda CRV. It's been a great car however when getting the oil changed the other day they found "a lot of gas in the oil" We also noticed that some times the engine seems louder than normal. We do live in an extremely cold climate in northern Michigan and do take short trips to our work every day. We have notified the attorneys for the class action lawsuit of the issue because extending the warranty for 6 years when we keep our Honda's 10-15 years is not going to help us when the engine wears out. Our dealer never notified us of the fix they were offering to do back in 2018 and we have taken our car there for oil changes several times over the years even though we live 140 miles north of the nearest dealership in a very remote location. We are thinking of trading up to the Pilot next year but not sure if we should notify the dealership in the meantime. Right now we just plan on watching the oil and having it changed more often. It's a shame because this is an awesome vehicle for the price point and I would keep it. I think this problem is more wide spread than they are aware of. We just found out after 3 years when we got the class action law suit letter in the mail.
I'm on Honda number 16 -
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I'm on Honda number 16 - first being a '75 Civic hatch that my parents gave me in '78 when I got my license. I've loved every one of them, and from an aesthetic design standpoint my current '18 Civic Sport hatchback may be my favorite, however, the way this situation has been handled has me looking at other makers for the first time ever. I did a one time pay lease on the '18 in June of '18 and it was great for the first few months, but when winter set in, it started missing and coughing out clouds of white smoke when I'd shut it down. My initial excellent mileage dropped precipitously as well. In about March or April of '19 I received the recall for an "electrical update" on the AC unit. The way it was worded in the letter made me think it may have something to do with what I was experiencing. When I went in, I was asked if I needed my oil changed. I was only at 40% oil life on the initial oil as I only drive about 6500 miles a year. They then told me my oil HAD to be changed as part of the process. I used to work at a dealership and know the first oil has additives that help seal engine parts - when I asked them about this and WHY the oil needed to be changed on an electrical update, the answer I got from 3 people at the dealership was "it's part of the process". As warm weather came (I'm in Michigan) after the recall work the car ran pretty well again, and my mileage came back up some. However, this past February, it started acting up again, and almost left me stranded one Sunday morning (car wouldn't go more than 15 mph) I put some STP in it and it returned to semi-normal. It was about this time that I received info from the law firm in Minnesota that many of us likely did, and connected the dots on this "cover-up" It prompted me to write a lengthy letter to the owner of the dealership and American Honda. I got two "generic" replies from the company, and no reply back from the owner. I have a year left on my lease which I paid up front for, and I'm still deciding what I'm going to do about it. This coronavirus pandemic has given me some extra time as my business is shut down. I'm in the midst of formulating a plan going forward. It may well come to pass (if this isn't handled in a fair way) that this is my last Honda after driving them for 42 years exclusively.
Bonjour, je fais affaire avec
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Bonjour, je fais affaire avec un dealer Honda pour mon rappel sur le problème de dissolution d’huile. Ma lumière Check engine était allumée avant de faire mon rappel, environ 1 semaine avant. J’ai fait faire l’update et tout et la lumière a éteint pour environ une semaine. Elle est maintenant rallumer alors j’ai décider d’aller faire vérifier mon auto au garage. Le problème est du à un injecteur de gaz défectueux. Ce qui par conséquent et tout à fait relié au problème de dissolution d’huile. De plus mon huile est au dessus du niveau et sent le gaz. Mon dealer m’est arrivé avec une facture de 2260$ pour faire la réparation et dit que cela n’est pas couvert. Quels sont mes options?
Pagination