Took my wife’s white blizzard
Took my wife’s white blizzard pearl 09 Toyota RAV4 Nov 2020 the dealership came out took pictures told me that a vehicle would be supplied to us while they are repainting the truck, that would be up to 30 days, told me to carry the vehicle to the bodyshop that they told me to carry it. Took it there they did what they had to do and again told me they would keep it up to 30 days, told me that the dealership would get back with me. Well after 5 months haven’t heard nothing, I called the dealership and talked to a woman she looked it up and said oh my it’s been a while let me see about getting you in here because of the time. A month later nothing I called the dealership again this time got the service manager which told me “ LET ME DO SOME INVESTIGATION AND ILL GET BACK TO YOU. Well after a month now it’s late June called the dealership again now get the Asst Service Manager he says “ LET ME DO SOME INVESTIGATION ON THIS, THE SERVICE MANAGER IS ON VACATION AND ILL CALL YOU BACK. Now after a couple of days I called again and now it’s well TOYOTA only given them 10 days to do the job my truck has rust on the roof where the paint has peeled off. And oh I forgot a deer ran into the truck I asked them on the first visit if I replaced the front door, fender, would the truck still get painted. I was told I have the places where the paint was peeling on the original parts go ahead and replace them everything but the plastic parts will be painted. Ow it’s oh the truck been in a wreck the top has rust where the paint has peeled off and I would have to pay for the EXTRA WORK to be performed on this truck. Now I was told to replace the parts, I was told THEY would get back with me on when to bring the car, now ALL THIS IS LIES. Seems to me the dealership trying to get out of painting the truck