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Beth (not verified)    April 4, 2022 - 3:23PM

I have a 2013 Highlander that is peeling in several places and they refuse to take care of it. I am losing faith in this generally well-trusted brand. I am on my 5th Toyota and it may be my last. I will let everyone know when they look at my peeling paint job that Toyota refused to make this right when it is clearly doing the exact same thing as every car model included in the warranty/recall. I did take it to the dealership and they agreed that the paint peeling was consistent with all the other white models that they are seeing. They told me to call corporate. Not very good customer service to put it back on the customer, especially when you know you have a recurring issue that you have already acknowledged. Maybe we should all post to social media. This is not right but I can refuse to ever buy another Toyota product as many car brands are catching up with them. Sorry support.

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