I own a 2014 Toyota Corolla
I own a 2014 Toyota Corolla with the white blizzard pearl paint. In early 2020, I noticed my paint peeling and was told by Toyota this would be fixed by my local dealership. I took the vehicle in and it was sent out to a third party to repair the paint. I was advised they would only repair the paint in the areas peeling and if it began to peel in other areas, I could bring the car back in and have the new areas repaired. It took one month to get my vehicle back (possibly due to the start of the pandemic) but it looked great. Fast forward to August 2021, and I noticed a spot of paint peeled off from the car's roof. I took it back to the dealership and they said I had used up all of the allotted "repair hours" and they would not fix the paint on the vehicle. The paint has now begun to peel on the doors as well. Multiple phone calls to Toyota has not changed this situation, and I was advised in their system the paint issue is listed as "repaired." I feel as though a full repair would include removing all of the faulty paint and repainting the vehicle. They also should have disclosed the limited number of man hours they allotted for the repair. I was contemplating buying a new Highlander but after this fiasco I could not stomach paying $50,000 to this company, instead I bought a new Ford Bronco.