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Edwin Bustamante (not verified)    June 29, 2022 - 6:21PM

I owned different Toyotas’ and never had this issue before, and it was always my first pick. Until I purchased a new 2008 Toyota Highlander 4WD Limited edition with the Blizzard White Pearl paint. This Suv is very expensive and People should not have paint issues at all. It’s pealing off from the roof down on the back side. This paint from the factory is defective and should be taken care of by Toyota. I bought my car from Bev. Smith Toyota in Ft. Pierce, Fl. I brought it the a couple times and they told me about that my car possibly be covered with a recall that was in effect. Waited a while and the mgr. Never called me back. Went again, and again after no response, and told me after going back, that my car was not included on their list for a recall. It is frustrating that when you are buying a car at Toyota they hunt you down to buy a new car and promise the world for you to buy a good car from them. It’s disappointing that they do not back up their products ayer the sale, and only give you excuses when you need them the most. It’s even embarrassing using your car on the road and people can see the horrible paint pealed off on the whole side of my car. Toyota should think, “what message is Toyota sending to people about their products and paint jobs?” Toyota should own the problem and think of their customer service and quality of products. Even the very, very old cars, the paint was never this problem, not even faded. It’s 2022! With all the technology we have in days, this should not happen. If it happens, because nothing is perfect sometimes, then you own the problem and fix it, that simple. I need a new car one day, would you think that with this problem you would consider a new Toyota? It’s been a hard swallow. I hope Toyota take care of me, because other than that, I love my car. Thank you

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