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Kate H (not verified)    April 18, 2024 - 3:58PM

STARLINK draining the battery!!!! Replace/bypass the DCM!!
Subaru has extended the warranty and
Gerald Subaru claims my Starlink is draining the battery.

Hi, I bought my 2019 Legacy new from Gerald Subaru of North Aurora, Illinois. About 3 years into owning, my battery started dying occasionally including twice at the airport. I had the battery replaced at Walmart out of convenience and cost efficiency. (I had already spent $$ on a portable charger and used it several times.)
Less than 6 months later (Jan 2024), the new battery was dying on me. That’s when I found the settlement information online. I took the car back to the dealership. They told me that they could not help me because it was no longer a Subaru battery. They said battery couldn’t be charged to prove what was draining it. They told me I needed to buy a larger capacity battery $450 so they could test it. I told them to forget it and used the 1 year Walmart warranty to have the battery replaced.
Now it’s April 2024, just 3 months later, and my battery dies. I take it to Gerald Subaru dealership. They are “so happy for me that Subaru has extended the warranty.”
They are replacing the DCM module with one with a bypass that stops the Starlink from using the battery. (Good thing I don’t use Starlink.)
Are they also replacing my battery with that $450 one I supposedly needed? Nope!
The service manager said they can only do what Subaru will reimburse them for. “We’re talking thousands of repairs,” he said.
This should be a recall!

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