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Gwen Carlton (not verified)    April 30, 2024 - 9:11PM

I have a 2020 Subaru Outback. In 2022 a crack occurred that went across my windshield. I could see no cause. Took to dealership and they said it must have been a small rock that had hit my windshield, even though no rock had hit the windshield when I was driving and I’m the only driver. They said it wasn’t covered by warranty and told me who would fix it. I told them at the time that it was ridiculous because it was obviously a faulty product. It would be great if I could get my money back for replacement. I was out of town and had to get Uber to and from windshield replacement shop. It was a real pain and actually has made me not want a Subaru for my next car purchase. Bad marketing to blame the customer.
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