The windshield on my…
The windshield on my recently purchased 2022 Subaru Outback spontaneously cracked sometime during the night a couple of months ago. It is dealer car with 9000 mile when purchased used in late 2023. After researching the cracking, I took the car into a Subaru service center to discuss the cracked windshield. As suspected, the service writer examined the myriad cracks until he located the initial impact site. He removed a pen from his breast pocket and probed the area until the point caught on what he claimed was a hole caused by a stone impact. On closer examination I could tell the slight indentation in the glass occurred where several short parallel cracks intersected with a larger crack causing a chip of glass to slough off.
The service writer I spoke with denied any knowledge of spontaneous cracking despite the service bulletin sent out. It is my hope that Subaru dealerships will soon contact owners about bringing their vehicles in for an initial assessment. And I further hope that dealers come up with an accurate method for distinguishing between a stone impact crack and a spontaneous crack.