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John Sperry (not verified)    October 24, 2024 - 11:04AM

Bought a new 2019 Subaru Ascent in the fall of 2018. The windshield cracked within the first three months of ownership. At the time we figured it was from road debris, gravel, etc. It was a crack that streaked across the windshield and would reflect sunlight in the driver's eyes at certain angles. That was really annoying. We had the windshield replaced at the
dealership, and it cracked out of nowhere three weeks later! While we were driving we heard a pop and then a crack streaked across the lower part of the windshield. It wasn't the sound of a rock or something hitting the windshield. It was like it came out of nowhere. That was annoying but the crack isn't in as bad of a location as the first one. We had not hit a pothole, no gravel, no debris hit the car. Took it back to the dealership and asked if it wasn't installed right, or if it could have been defective. They said they couldn't do anything about it. And, I wish I would have recorded it, the service tech said, "Yeah, they make the windshields a little thinner now for the eyesight safety cameras." I asked if we could buy a better one. They said no, and most of the local glass shops don't replace this type of windshield. Hmm... We didn't get the windshield replaced again. Why pay $1,200 for something that's just gonna break again? ? There's a lot we've enjoyed about the car, but not the windshield. It has been cracked 99.9% of the time we have owned the vehicle.

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