Longo Toyota will say or do…
Longo Toyota will say or do anything to get a sale. Lied to me, in writing.
I paid cash for a used Truck, said they still had to run my credit but it was a soft hit. I explained i was closing on a house and nothing could be show on my credit, salesman reassured me that it was only a soft hit and would not show.
Unfortunately, it was a hard hit. I questioned him by email and he stated again it was only a soft hit. So I escalated to the Director of Finance, he apologized, had a meeting with all sales staff but did nothing to actually help me and have the inquiry removed.