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Judith Harris (not verified)    October 30, 2024 - 12:29PM

In 2015 I went to Toyota wanted to purchase a SUV. The salesman showed a gray Rav 4 I asked to give it a test drive and he said the vehicle was in an another lot. When the vehicle was brought in to 47 Cedar Street New Rochell, NYC, I asked to give it a test drive again the salesman refused. The first night I drove the car home there was a very loud noise coming from the engine. I brought the vehicle back within a day or two. I kept complaining about the noice from the engine. The noise sounded as if I was driving a 18 foot truck. They were so uncooperative. I also complained to them about the gas gage. In the winter months I would have to do alternative sides in parking, I would have to sit in the car wait for the Sanitation truck to clean the street. While sitting in the car, and having to warm up I would have the car on with the heater on and the gas would be getting less as if I was driving. I brought this the attention of Toyota company, they would ignore me. So I got so discouraged with Toyota car dealership, that I returned the car back. They were so uncooperative to help me. I would never recommend anyone to purchase a vehicle from Toyota.

Sincerely
Judith Harris

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