You struggling with how…
So? What should the guy do? The company, Tesla is trying and wants to put out a good product. Products can be fraught with problems. Tesla does NOT intentionally make a poor product just to get press. It's a combination of parts that come from different suppliers as well as from Tesla into vehicles that didn't exist what, 12 years ago? The employees at THIS location are finding him a replacement rather than patching the brick up. Not bad at all.