I own 2 Teslas and I own…
I own 2 Teslas and I own many Tesla shares. It is rather upsetting when Tesla does not show any ability or willingness to give their existing or future customers a "break" of any kind due to legitimate circumstances. I speak from experience. I recently was ready to write the check for a new Model YLR that was onsight and available for immediate delivery. I had completely the order process with the assistance of a Tesla rep at the service/distribution center where I would be picking up my vehicle. On the same day we were going thru the process (including the process for getting a trade in value for my 2023 Model 3 RWD) I received a written quote of $23,100 which we felt was reasonable and I was ready to be assigned a delivery date and pick up a check for the amount due. BUT a day later, I was informed I needed to go thru the trade in evaluation again due to what they said was poor picture quality. I went thru the process again and suddenly, in one day, they drop the trade in value by $800. That was not acceptable to me and I cancelled my order. I expected they would not charge me an order fee of $250 since I was cancelling my order. But, to my surprise, they would not refund my order fee. To me, as a loyal Tesla customer and shareholder, I would have thought they might make at least some attempt to me interested in a future Tesla. I have to wonder, whether they person who decided to drop my trade in value by $800 in one day was actually a human being. Maybe the whole sales process is going to be (or already is) entirely run by AI and robots?