I think he needs to find a…
I think he needs to find a better dealer.
As of today the repair time for the engine is 3 days 13hr book job. Toyota is releasing engines in batches and priority is given to failed engines. Ones the failures are covered they will repair the recalls. Several on the open recall list have reported dealers calling them and receiving engines. One would perceive that as plenty of engines out there.
Toyota will give you a rental during the repair. They will even give you a rental if you feel your recalled vehicle is unsafe to drive.
So while I feel bad for this guy, I don't think we are getting the whole story. Recalls happen all the time. Toyota is getting the parts out there and making good.