Love the car, but hate the…
Love the car, but hate the dealerships. I have purchased one Optimum one Forte two Stingers a Premium and a GT2 now a 2024 EV9. So you can see, I enjoyed the vehicles but each time I purchasing a new one the worst my experience with the dealership became. Till this last purchase which I tried to complete all transactions online. However, the dealership found the way to make that the worst experience of my life not only did they lie to me to tell me that the vehicle I had picked out and had pretty much paid for was not there. But they proceeded to sell me a vehicle that I did not want with 3000 miles on it calling it new, but was using it for shuttle bus. As they attempted to sell me something, I did not want to charge even more though I had worked out online and just wanted to pick up the vehicle. They kept me at the dealership for six hours till me and my service animals were exhausted and I finally ended up taking the vehicle, they had offered me because my lease was up and had already extended it 6 months. I am not happy with the vehicle I have because it had over 3690 miles on it and I don't put that much on my vehicle in a year. So this will be my last vehicle I will ever purchase from Kia again because their customer loyalty program is not worth the paper it is written on and Kia corporate is nonresponsive to my complaints.