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Amanda Proulx (not verified)    March 1, 2025 - 6:48PM

In reply to by Noah Washington

I loved driving my sorentos. I've had 3 kias 2 being sorentos and 1 sportage. But now I will never buy or drive a kia again. My 1st vehicle had its engine replaced under the extended warranty so I was under the impression they stood behind there product. My now 2020 sorento needs a new engine and they refuse to repair it. Its not even 5 years old but unfortunately was at 108k when it started having issues which is 8k over regular warranty. The dealerships have followed all bulletins and repairs that other vehicles with the faulty 2.4L engines have but because mine doesn't have the official recall mine does not have the extended warranty on the engine. It sat at the dealership for 3 weeks while I fought with them. I was quoted $10,500 cnd to have it replaced. A car that is not even 5 years old should not need a new engine. Kia has failed me and lost a customer.

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