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Mazda Second Only To Lexus In Consumer Reports Brand Reliability Rankings

In the latest Consumer Reports brand rankings, Mazda ranks second. Here’s how close the brand came to being first overall.
Image courtesy of Mazda

Consumer Reports has released its latest rankings of overall brand quality. Many will not find it a surprise that Lexus took the top spot. The Lexus brand has always been anchored in a dedication to quality, durability, and reliability. However, Mazda, scoring 74 vs. Lexus 75, came within a single point of being in first place overall.

Consumer Reports predicted reliability score is calculated on a 0-to-100-point scale, with the average rating falling between 41 and 60 points. For a brand to be ranked, Consumer Reports must have sufficient survey data for two or more models. Some brands, like Dodge, had an insufficient sample size to be ranked. Data is from owner reports, not editor opinion.

In the Consumer Reports individual model ranking, every Mazda model except the Mazda3 earned a score higher than the industry average. The MX-5 Miata had the highest score of 88 among Mazda models, with the CX-9 coming in second with a score of 85. The CX-5, Mazda’s top-selling model by a country mile, had a very respectable score of 80. The CX-30 scored 75.

Here are some comparisons of Mazda vehicles to other brand’s models

data courtesy of Consumer Reports

Mazda’s high scores reported by Consumer Reports members are not new. Mazda took first place in 2020 and Mazda was in third place in 2018. To see the full Consumers Reports’ study summary check out this easy link.

Data courtesy of Consumer Reports. Top of page image courtesy of Mazda

John Goreham is a long-time New England Motor Press Association member and recovering engineer. John's interest in EVs goes back to 1990 when he designed the thermal control system for an EV battery as part of an academic team. After earning his mechanical engineering degree, John completed a marketing program at Northeastern University and worked with automotive component manufacturers, in the semiconductor industry, and in biotech. In addition to Torque News, John's work has appeared in print in dozens of American news outlets and he provides reviews to many vehicle shopping sites. You can follow John on TikTok @ToknCars, on Twitter, and view his credentials at Linkedin

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