Subaru Cracked Windshield Lawsuit Update - Warranty Claims Are Dismissed

My 2020 Outback just got its third (3rd) windshield and it broke before it was two weeks old. These windshields are defective- I love the Outback- but so disappointed in the windshield. I’ve never had issues with glass like this. Usually if you get a chip you have it filled- no big deal. This glass chips and cracks at an unbelievable rate. My last windshield was a web of cracks before I had it replaced. I was trying to wait for Subaru to make the needed improvements before I paid even more money to get another new windshield. But obviously it is still the defective glass bc I walked outside one morning this wk to find a huge crack- it’s not freezing here, lows have been in the 50s. I don’t know what to do. I think next time I replace I will ask for aftermarket glass- but I’m not sure how that will work out with eyesight. Subaru owners Need Help with this issue. I believe Subaru is a wonderful company and will make this right... just waiting on them to come through.

I bought a 2021 forester 5 weeks old crack. Replaced 7 weeks cracked. What should I do?

I have a 2015 Forester just this week out of nowhere I noticed a crack it’s origin point is actually the rear view mirror. I’m afraid to readjust my mirror now. Mine isn’t even in the years mentioned.

I bought a Subaru Outback in August of 2019. new. During covid it was not driven much. On July 3rd of this year(2021) while driving down a flat paved road the windshield suddenly cracked. It was73 degrees out. and a clear day. I looked up defects and found this isn't unheard of . My dealership told me they wouldn't look at it because "they do not repair windshields. I called corporate and they told me to have the dealership look at it to determine cause.

I bought my 2021 Outback in December of 2020. Yesterday it spontaneously cracked while driving in 97 degree heat at 5000 ft altitude. I was moving slowly at 25 miles per hour and there were no oncoming cars nor cars in front of me that could have thrown up some gravel to cause the problem. Plus, I was on a paved road. The exterior of the windshield is completely smooth. You can’t feel the cracks nor is there any divot or pitting in the windshield that would have been there if caused by external impact.

The spot from which the cracks are spidering out, which is close to the bottom of the windshield, looks like a tiny explosion with tiny shards of glass inside the windshield. Could it be that the combination of high heat and altitude caused a tiny pocket of air trapped between the layers of the windshield sandwich to expand with sufficient pressure to cause the trapped air to “pop”?

Our 2018 Subaru Outback windshield has now cracked for the third time in the exact same spot - the bottom left hand corner of the windshield: October of 2019, August of 2020 and now again August of 2021. The first two times, a loud pop was heard and then the crack appeared on the bottom left side of the windshield. The third time, I didn't even know it cracked until I got home. No pop or any other noise was heard. The second time in 2020, I contacted Subaru Customer Service to report this issue, and I was told the cracked window was not a matter of warranty and I would need to have someone at a Subaru Dealership inspect the windshield before having it repaired. This is our first Subaru and love the vehicle, just very disappointed in this windshield issue and the fact that Subaru brags about their "SAFTEY DEVICES" and Customer Service, yet refuses to acknowledge or rectify this issue. We have owned many vehicles over the years, and had a few cracked windshields from stones, but always saw and heard the stone hitting the windshield. This issue with Subaru is definitely due to defective glass or design, not something hitting the windshield. We don't think we will buy another Subaru due to this matter - 3 times in 3 years is ridiculous.

Hello, I have 2021 Forrester that I purchased in November 2020. I had a similar situation as others have described. I don't recall any rock hitting my car but it has a crack that keeps growing. Not sure if I should spend the money to replace it since it can keep happening over and and over....

I purchased our 2020 Subaru Outback, the sales manager said the we had purchased additional windshield coverage. Well because he was fired becaued of lying they fixed the first two. Well it happened for a third time and they told me that they will not cover it. This time my wife was driving and it just started cracking. I think that the body does not have enough support around the windshield area, and thats why they are cracking. I filled a complaint with DOT and never heard anything back. Could someone please advise me?

I purchased our 2020 Subaru Outback, the sales manager said the we had purchased additional windshield coverage. Well because he was fired becaued of lying they fixed the first two. Well it happened for a third time and they told me that they will not cover it. This time my wife was driving and it just started cracking. I think that the body does not have enough support around the windshield area, and thats why they are cracking. I filled a complaint with DOT and never heard anything back. Could someone please advise me?

Any information on how we can seek to join this lawsuit? Seems like many of us here have the same issue.

We just purchased a used 2019 forester 5 days ago. We drove it ONCE to the store 2 days ago, otherwise it has been sitting in our driveway. I noticed last night there weas a huge 5 inch long crack at the base of the passenger side. This morning it has grown another foot and is now halfway up the entire sheet of glass and all the way down to the base. WE WERE NOT DRIVING THE CAR WHEN THIS HAPPENED. Took it to the dealer and they said not their fault. Not covered. I am sooooo disappointed in the poor quality of the glass. Obviously there is a structural design flaw of some kind or the glass is just too thin to accommodate the cameras as someone mentioned. Regardless, Subaru needs to figure out what the problem is. We were NOT notified that there was a pending class action lawsuit for our model/year regarding windshield cracks and feel as though we have been mislead that this was a safe vehicle to give to our daughter. Please let me know if anyone has any info on the lawsuit.

My 2022 Subaru Outback is only 9 months old with 9432 miles. ON 3/31/2022 the windshield suffered the spontaneous windshield breakage problem that Subaru's suffer from. The windshield cracked from the lower left corner of the glass (looking from the front of the car to the windshield). There was nothing that hit the glass. There are no marks on it other than the crack that start from the lower left edge. The classic Subaru windshield failure issue.

This is criminal how Subaru treats customers. I regret buying a Subaru since they engineer crap windshields, and do not care about customers.

I purchased a new 2020 Acent. Within 2 months my front windshield cracked from the bottom up, no reason why. I opened my sunroof months later for the first time and my sunroof had a serious Crack across the whole window. 2 windows with no reason cracked.

Outback Onyx with just 12,000 miles something light hit windshield and the crack is about 10" long!!!! I drove so many cars over the years and had pebbles impacts which would just make a dent and maybe star shaped tiny cracks 1/4" around the impact, but NEVER 10" crack. I wish I knew about Subaru inferior parts (I have more complaints about another Subaru we have, but it's off topic here). Get rid of your Subaru ASAP or just don't drive it and keep it for display. It's just ridiculous, really.

Just 12,000 miles Outback. Small pebble hit and the crack is about 10" long. No cars I drove in the past got crack this long from even worse pebbles. Subaru is cheap, cheap, cheap and overpriced. They advertise all those technology gimmicks which actually have a much higher price... inferior quality parts that go into the technology and Subaru does not want be help accountable for their failures. Advice, don't buy or get rid of your Subaru ASAP, it's a defective money pit.

My 2022 outback windshield cracked from the passenger side edge within 2 weeks. It was NOT an impact crack. It is wide enough to put a credit card into. The dealer (Balise- Warwick RI) basically called me a liar and did nothing. My glass guy claims Subaru has put unreasonable thin glass in their cars to reduce weight and make the MPG numbers. He said it is a stress fracture when it starts from the edge with no impacts. I will never buy another Subaru until I see they make it right and certainly never buy from any Balise dealership.

2021 Outback windshield cracked November 2021, replaced under insurance. Passenger side lower hairline crack after being parked in garage overnight. Fast forward 1 year…drove to work, came out at lunch with same hairline crack on lower passenger side windshield.

Waiting now to see if insurance will cover another repairs. Subaru has fixed the problem or this would not have happened within 1 year. I’ve had too many vehicles in my lifetime & never experienced anything like this.

My 2019 Outback is on its 6th windshield. I have witnessed my windshield randomly pop loudly and crack in the driveway. The Subaru dealers have told me that they know the windshield or the windshield frames are defective.