Subaru Forester Logs Fewer Complaints With NHTSA Than The Most Popular Cars

There are no perfect cars and owners always have some complaints about their new vehicle. But Subaru Forester owners are complaining less about the compact SUV than most other cars on the road today. A study from iSeeCars revealed the Subaru Forester compact SUV is on the top-10 least complained about cars and has one of the lowest complaint rates from the National Highway Transportation Safety Administration (NHTSA).

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To determine which cars and brand owners complain about the most and least, iSeeCars analyzed close to 500,000 safety-related complaints across 400 models reported by vehicle owners to the NHTSA database of consumer complaints for model years 2005-2016. To level the playing field between cars with differing popularity, they calculated a complaint rate based on the number of new cars sold.

Subaru Forester has fewer complaints from owners than all other compact SUVs

In the SUV/CUV/minivan, and passenger car category that the Subaru Forester is in, the average of all vehicles is 26.8 complaints per 10,000 cars.  The Subaru Forester had 9.4 complaints per 10,000 cars sold. The Chrysler 300 has the highest complaint rate at 66.7 complaints per 10,000 cars, 2.5 times higher than the average. The popular Toyota Prius is also one of the most complained-about vehicles, with a complaint rate of 51.4 complaints per 10,000 cars.

Top 10 Models with the Lowest Safety Complaint Rates

Complaints from car owners vary but included items like exterior lighting, brake problems, and issues with acceleration. Owners complained about their cars having sudden uncontrolled acceleration, failing brakes, cars not starting or stalling while driving, dashboard gauges failing, exploding alternators, and electrical problems. Some owners even complained about gas spraying out from the fill neck when the tank was being filled.

Subaru is the number two auto brand with the fewest complaints

The average complaint rate for all automobile brands is 26.8 complaints per 10,000 cars sold by the automaker. Porsche is number one with the least amount of customer complaints with 11.1 complaints per 10,000 cars sold. Subaru is the number two brand with the fewest complaints according to NHTSA complaint rates. The Subaru all-wheel-drive vehicle lineup has 14.1 complaints per 10,000 cars sold, nearly half the average rate of all automobile brands.

The 2020 Subaru Forester is the top-selling model in the Japanese automaker’s stable of all-wheel-drive vehicles. Customers seem to be having fewer issues with Subaru’s flagship model than most other cars. The Subaru brand also logs fewer complaints with the NHTSA than most auto brands.

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Denis Flierl has invested over 30 years in the automotive industry in a variety of roles. All of his reports are archived on our Subaru page. Follow Denis on Facebook, Twitter, Instagram, Subaru Report. Check back tomorrow for more Subaru news and updates at Torque News!

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Photo credit: Subaru USA, iSeeCars