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Subaru Knows Its Forester Buyers And It Could Backfire On Them

Subaru, known for its deep understanding of its buyers, has designed the new 2025 Forester compact SUV with them in mind. However, this strategic move could potentially disrupt the Japanese automaker's market dynamics.  

Subaru Forester buyers are aging out. 

Interesting data about the all-new 2025 Subaru Forester compact SUV is available. A report from Automotive News says Subaru knows its customers well, and it designed the new Forester accordingly. 

The Forester, with its unique selling points, was once the go-to compact SUV for active individuals who wanted to escape the city and into the wild. But that could be changing.

You're getting older.

Automotive News says that Subaru Forester buyers are older than the average in the auto industry. However, Subaru hopes to attract younger buyers — the average age of a Forester buyer today is 62 versus 60 for the auto industry — to the retooled, sixth-generation Forester.

Read my "The New Subaru Forester, It’s Good To Be Square" report here.

Subaru is catering to an older demographic with the new Forester.

According to Automotive News, Forester buyers are increasingly seeking more 'creature comforts and connectivity ', which are the major focus areas of the latest Forester. These include advanced infotainment systems, enhanced safety features, and luxurious interiors.

Find out more in my "Subaru Just Improved Forester’s Worst Feature" report here.

The Forester, with its competitive edge, competes in the most competitive segment.

The all-new 2024 Forester has better-than-average ground clearance (8.7 inches) and competes in what is arguably one of the industry's most competitive segments. The segment is dominated by the Toyota RAV4, Honda CR-V, and Nissan Rogue. 

Here are the top ten small SUV sales leaders for the first six months of 2024.

  1. Toyota RAV4 - 248,295
  2. Honda CR-V - 196,204
  3. Nissan Rogue - 141,160
  4. Chevrolet Equinox - 106,456
  5. Subaru Forester - 92,849
  6. Hyundai Tucson - 92,146
  7. Subaru Crosstrek - 79,500
  8. Honda HR-V - 76,263
  9. Ford Escape - 74,538
  10. Mazda CX-5 - 70,214

The Subaru Forester is Subaru of America's best-selling model and is among the top five best-selling small SUVs. However, it still has a long way to go to catch the RAV4, CR-V, and Rogue. 

Watch what they do, not what they say. 

If Subaru wants to attract a younger buyer than 62, what they are doing is different from what they say. The new, remodeled Forester is getting more comfortable for buyers, which will attract older buyers, not younger ones. 

AN says, "For the first time in a Subaru, emergency stop assist activates if the driver becomes unresponsive to warnings while using advanced adaptive cruise control. The new standard safety feature will stop the vehicle, activate the hazard lights, and unlock the doors. Subaru's Starlink connected services will place a call to emergency services."

The new Forester also has an optional surround-view monitor that offers a 360-degree overhead view of the vehicle and surroundings. The system combines images from four vehicle cameras to create a single image with a birds-eye view of the area around the whole vehicle.

You wanted more comfort.

On the top-of-the-line Touring trim, the smart rear-view mirror provides a clear view behind the vehicle even when cargo or passengers block the back glass. Also optional for the first time on a Subaru, a new kick sensor-activated hands-free power rear liftgate enables users to open and close the rear gate automatically simply by placing a foot under the rear bumper cover. 

Given the shift towards more comfort and luxury in the new Forester, the question arises: how will Subaru keep younger customers interested in the next-gen Forester? 

A younger demographic wants those features, too, but they also want a vehicle that can take them off-road and away from civilization. If Subaru wants to attract a younger buyer to the Forester, it may have become too upscale. 

Let's get away.

However, Subaru offers Forester Wilderness to customers who value the outdoors. The only problem is that the next-generation Forester Wilderness is not ready yet. The 2024 Forester Wilderness will carry over through the 2025 model year, and the new outdoor-themed Forester Wilderness has not yet been announced. 

I would say the new Forester Wilderness is another year away from making its U.S. launch. The summer of 2025 launch would be perfect for summer road trips into the outdoors.  

Subaru doesn't make many mistakes. They have it all calculated.

Will making the Forester more comfortable backfire on Subaru to attract younger customers? Subaru retailers will direct them to the smaller, new-gen Crosstrek Wilderness. It's now the top pick for a younger buyer looking to get further off the grid. If they want a larger vehicle, there's the Outback Wilderness. 

It's Your Turn.

Is the Subaru Forester getting too luxurious? Click the red Add New Comment link below and let us know.

I am Denis Flierl, a top Torque News reporter since 2012. I’ve invested over 13 years in the automotive industry in a consulting role, working with every major car brand. I am an experienced Rocky Mountain Automotive Press member. You'll find my expert Subaru analysis here. Follow me on my X SubaruReport, All Subaru, WRXSTI, @DenisFlierl, Facebook, and Instagram.

Photo credit: Tucson Subaru

Comments

Barry J Smith (not verified)    July 12, 2024 - 11:39AM

I like the 2025 Forester. I think they made some good changes, but I also think they miscalculated. The price increase is too much. It is making their potential buyers look at Mazda and Honda more closely. Also the 2025 should have been released with a hybrid option. Making buyers wait a year makes no sense, especially in todays environment. The buyer today is smarter and more cautious about what they buy and what is important to them. I still hear issues about broken windshields, and class action lawsuits where Subaru really didn't treat their customers the right way. Time will tell. Would I buy a Subaru today, maybe, but I will really do much more "shopping" then in the past.

Bill (not verified)    July 12, 2024 - 12:52PM

If Subaru was really catering to an older buyer, they would not have eliminated the intuitive, non-distracting HVAC controls that were in earlier model years. Touch screens are more attractive to younger drivers than older drivers.

Ren (not verified)    July 12, 2024 - 5:58PM

I stopped buying foresters when they stopped putting a decent motor in them. I have the last year w a turbo. The regular 2.5 sucks at high altitude and mountain roads.

Sherri Sullivan (not verified)    July 12, 2024 - 8:41PM

I have a 2016 Subaru Forester and am so disappointed in the newer models for one reason - less cargo area. The latest model has 5 cu ft less space than mine in the back. Subaru seems to forget the meaning of utility in the Sport Utility Vehicles they make. I want to be able to go camping and take my dog and have passengers. With less space in the rear cargo area my opportunities would be less. Also, I wish Subaru (and other SUV makers) would move the dang shark fin to the front of the vehicle so I can back load a kayak or boat to the roof. The rails don't don't go back far enough to support rear racks that will accomodate putting a vessel up without scraping that darn shark fin! The J bars don't work for me, I live alone and can't lift the fishing kayak up on it's side. And the Outback is too wide for off-roading, and too short to hold my gear inside. I wish Subaru would go bcak to making a rectangle shaped SUV built for the outdoors.

Ben (not verified)    July 13, 2024 - 9:20AM

Yes. Too focused on tech. I want to drive. Whatever gate-assist nonsense you provide is just a potential expensive repair. Give me a good inexpensive car. No touch screen controls - I should be watching the road ; no need to have lane warnings if I’m looking where I’m driving.

Eric Hammonds (not verified)    July 13, 2024 - 8:20PM

I'm 63 and do not need more comfort. I want more horsepower! Until that happens I will happily keep driving my 2006 Forester XT. It is going strong with 330,000 miles.

Mark Wiener (not verified)    July 16, 2024 - 4:22AM

My comfort comparison is my 2015 Tundra which has MUCH better seats, more power, more ground clearance and handles better. 2015 Forester obviously uses less fuel. Does well in snow. Has a more responsive HVAC. Is ok around town. Awful seats allegedly bettered for 2025. Slug compared to RAV4PRIME. Subies safer in a wreck. IMO article misses most major points including reliability.

John Stevenson (not verified)    August 25, 2024 - 9:40PM

We have a 2012 Forester Limited and a 2021 Crosstrek Limited. I took over driving the Forester in ‘21 when we got the Crosstrek for my wife. I am 66 and I know that my driving skills are not as sharp as they once were, so I’m very much in favor of the safety tech. I don’t push Forester very hard because I’m trying to maximize my fuel efficiency. For driving around town I think the Forester has enough power, but if you are trying to pass someone on a 2 lane highway you better plan ahead and pack a lunch. The Crosstrek is a lot more peppy since it has an updated version of the same 2.5 liter engine, and it isn’t pulling as much weight. I’m planning on replacing the Forester next year, and I’m leaning towards getting another Crosstrek. The Crosstrek consistently gets about 5 mpg more than my Forester does. I had a Corvette that I sold last month, and I really miss the power it had but I don’t miss the fuel consumption on premium gas. When I buy my next car it will probably be the last car that I buy. Based upon the miles I drive now that I’m retired I see no reason to believe I will wear it out before I die or the kids take my keys away.