Tesla Cancled My Cybertruck Delivery Hours Before Pickup Because I Sold a Foundation Series Cybertruck Outside Tesla’s Permission Back in April

Gabe Thompson is a Cybertruck owner from Texas looking to upgrade from the dual-motor Cybertruck AWD to the tri-motor Cyberbeast. However, despite trying to give Tesla more money for what will essentially be his third Cybertruck, Gabe was surprised to find out the EV maker has blacklisted him from buying any of the company’s vehicles.

To add to Gabe’s troubles, Tesla allowed him to go through the entire order process and only canceled the Cybertruck delivery as he was on his way to pick up the truck.

Gabe shared his story on the Tesla Cybertruck group on Facebook.

Here is what he wrote…

“Well, Tesla is upholding their no-sale policy if you sell your Foundation Series Cybertruck. I was ready to take delivery of a Cyberbeast today, but they called me hours before I was scheduled to pick it up and told me they would not deliver it to me because I had sold my Foundation Series truck. I'm not mad, just disappointed; I guess they have the right to do that. I will be looking for a different brand of vehicle to buy. Do you have any suggestions?”

Below his post, Gabe provided a couple of screenshots of his Tesla app. The first picture shows a conversation Gabe had with a Tesla sales representative on December 16.

Here, after Gabe’s inquiry, Tesla confirmed his delivery date for December 18 with a message that reads…

“Delivery Appointment Confirmed

Your delivery appointment is confirmed for 4:00 PM, December 18, 2024, at 300

Lexington Dr, Plano, TX 75075 US. Review these instructions before attending your appointment.”

The second screenshot shows Gabe ordered a Cybertruck on December 11 and that the order was canceled on December 18.

This is certainly a surprising turn of events. At the height of Cybertruck sales early this year, Tesla was blacklisting individuals who bought the vehicle and who resold it without the company’s permission; however, now that Cybertruck sales have stalled, it’s surprising that Tesla is still turning back people trying to buy the truck. 

What’s interesting here is that back in October, Gabe was able to buy a second (non-Foundation Series) Cybertruck despite selling his Foundation Series truck without Tesla’s permission.

At that time, Gabe bought a Cybertruck AWD without any issues. Not only that, Gabe made the news because he was able to take delivery of a $79,990 Cybertruck in less than 10 days after his order.

However, it appears that Tesla has swept the company’s records and added new individuals to the no-vehicle sale ban.

Looking at the comments, some Tesla fans recommended that Gabe buy a Tesla Model X if he isn’t able to buy the Cybertruck.

However, according to Gabe, the ban covers not only the Cybertruck but also any other Tesla vehicle and likely any other Tesla product, including the Powerwall and Tesla solar products.

Overall, it’s surprising to see Tesla still banning individuals from buying the company’s products when the EV maker is struggling to drum up demand.

Please let me know what you think about Tesla’s strategy in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image: Courtesy of Tesla, inc.

For more information, check out: “Front Differential Fluid Was Underfilled by About an Inch or So in Early Cybertruck Models,” Says Tesla Employee as the Truck Barrels Towards Its 7th Hardware Recall

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.